Tuesday, October 21, 2014

How to Fail #CPLP Work Product - Another Reason Why a Submission Cannot be Scored

I am often contacted by individual and groups of candidates within the weeks following the ATD Certification Institute's release of CPLP Work Product results notification.

Most of these folks are strangers, people whom I have not met before, who send me some sampling of their Work Product submission with a request to help them figure out what went wrong.

It is in these weeks immediately following the ATD CI notifications that I get to see A LOT of Work Product submissions.

A lot.

It is because I have visibility into these submissions and - by extension - am able to speak with the candidates to find out what their line of thinking and logic was - that I am able to understand what went wrong - and why.

Reviewing a sampling of CPLP Work Product submissions and in speaking with a variety of candidates from all over the world, I can see patterns and trends emerge.

This is how I came to discover another reason why a CPLP Work Product submission is returned as "cannot be scored."

In my last post, I created an Action Plan for those who received a "cannot be scored" result from the ATD Certification Institute and outlined a 5-step checklist for determining what went wrong, based on the messaging in the ATD "cannot be scored" communication.

As it turns out, there is another as-yet-not-mentioned scenario where a submission "cannot be scored," that is --

When a candidate submits under one Area of Expertise (AOE) but then provides work samples and essay responses to support another - a different - AOE.

Here's a specific example:

Let's start with the original ATD CI essay question...

Original ATD CI CPLP Work Product Essay Question

 Now take a look at a real Candidate's response...


My role in this project was to take the needs analysis conducted by the business analyst and create a course that would help staff develop and practice communication skills while at work. I took the needs analysis and created a two-part course entitled "Confident Communications Parts 1 & 2. I researched the topic, retrieved archived files from a previous session on communication skills (pp. 88-97) and condensed the material down to a two part course. I created the post-course assessment (p. 100), designed and developed the course. Finally, I implemented the course.

Since our clients were internal, the course was created for all staff. The course targeted anyone who needed to brush up on their communication skills. Clients included staff from all locations.

The sponsor was our Senior Vice President. His role was to manage the efficiency and effectiveness of different business functions here, and lead the learning and development function, and technical support for our division. I report directly to the SVP and manage the learning and development department. The SVP sponsors any training initiative or project. He requested I create learning solutions that would meet the needs identified in the needs analysis conducted earlier in the year. His role was also to promote the courses to upper management and the leadership team of which he is a member.

The primary stakeholders were the CFO, the Assistant Vice President of Training & Technology and staff who would take the course. The CFO's role was to provide funding. The other stakeholders provided support and communicated the project to upper management.

The project team members included the L&D trainer, project support specialist and the marketing specialist. The L&D trainer provided me with feedback during the design and development of the course. She participated in a pilot session of the course, after which she provided feedback. The project support specialist helped me with operational details such as the logistics of implementing the course. She calendared the courses, created fliers and some job aids for the course pp. 27-41). The marketing specialist created marketing pieces for the courses, which were emailed or past out prior to the course launch p. 28).


Given the Candidate's narrative response, which Area of Expertise...

  • Instructional Design
  • Managing Learning Programs
  • Training Delivery
  • Performance Improvement 
...would you assume this submission was submitted under?

::scroll down for the answer::

This essay response was used in a Training Delivery submission.

Do you see the disconnect? Can you tell what went wrong?

Write your thoughts in the Comments below!

Put your "Rater cap" on --

How would you advise this candidate?

What can the candidate do to improve a new submission in the next cohort?

I look forward to reading YOUR comments and insights below!

~ trish 

p.s. If you're looking for help with your CPLP Work Product submission, consider joining my online program.

The program follows my 4-step framework for CPLP Work Product:

1.       Strategically Plan Your Work Samples & Submission
2.       Completing Your Project Work
3.       Assembling Work Samples & Writing Narrative Responses
4.       Packaging & Shipping

Enrolled participants receive Orientation materials (including a checklist and step-by-step, AOE specific recorded session) to help them get started with their submissions right away - within 24 hours of enrolling.


1 comment:

Phoebe Swan said...

Couldn't tell that training delivery was the AOE. Sounds like instructional design.