Showing posts with label human performance improvement. Show all posts
Showing posts with label human performance improvement. Show all posts

Tuesday, December 03, 2013

ELW Day 2: Performance Conversations for Trainers & Other Learning Professionals

Celebrating ASTD Employee Learning Week - Day 2!

Long-time friend, colleague, and fellow CPLP Alwyn Klein recently facilitated an OUTSTANDING Webinar on the need for training professionals to develop and implement a performance mindset within the organizations they serve.

What does Alwyn know about making the shift from training & development to learning & performance?

Plenty.

After more than 15 years at his organization, Alwyn is currently Senior Manager for Learning & Performance at a large African mobile phone company based in Johannesburg, South Africa. 

Alwyn has a Master's Degree in Psychology,  and is one of only a very few people in the world to hold both the ISPI Certified Performance Technologist (CPT) and ASTD Certified Professional in Learning & Performance (CPLP) professional certifications. 

He has been instrumental in the support and development of his team - now boasting the largest population of ISPI CPTs outside of North America - and leading the very first cohort of delegates to take the CPLP Knowledge Exam on the continent of Africa.
Alwyn and his team deal with performance issues on a daily basis that, not only impact business results and "the bottom line," but also provide a lifeline of support to some of the poorest and most rural people on the planet.

The learning team's work environment is such that their ability to equip and empower others to performance is visibly vital to entire South African communities; where they can see - every day - that what they do as learning professionals matters.

But I'm jumping ahead! You'll just have to see for yourself in Alwyn's Webinar presentation entitled Finding our Personality: Getting to the ROOT of Workplace Learning AND Performance, featured below.  

From the Webinar organizer - Central Florida ASTD Chapter Web site:

"You will gain some ideas (should you embark upon the journey to Performance thinking) to spark critical thinking; enhance engagement in your organization and with customers;
and some effective planning, too.

You will also get a sense of how one training manager is far down the line in converting his training team to a learning and performance team.
We will explore the potential barriers and traps, the quick wins and benefits.

Most of all, you will get a view of some of the challenges facing the emerging markets and how Performance Improvement has assisted us to improve how we develop people.

At best - a roadmap towards Performance thinking; at worst - a fascinating glimpse into learning and performance in Africa.

WARNING! You cannot 'un-hear' the Performance Messages, so this session may change the way you see performance gaps forever."


Note: Adobe Flash Player is required to view the recording.


 
CLICK HERE to launch the Webinar recording Full Screen in a separate window.

SHOUT OUT to Nick Elkins at Artisan E-Learning for providing the Adobe Connect platform and to the Central Florida and Suncoast ASTD chapters for partnering to host the event! 

YOU ROCK! :-D

Don't you wish you could learn more from Alwyn about how he and his learning pro team made the transition from "order taker" to strategic partner?

You can! Just leave your questions & feedback below! 

I'll be sure to bring them to Alwyn's attention and post his replies.

Perhaps we can even persuade him to write a guest blog post... ;-)

To your success!

~ trish

Thursday, September 13, 2007

New CPLP Work Product Areas of Expertise

Hooray! I'm happy to announce that the ASTD Certification Institute is piloting three (3) new Areas of Expertise for the CPLP credential:
  • AOE 3 - Improving Human Performance
  • AOE 5 - Facilitating Organizational Change
  • AOE 6 - Managing the Learning Function

This is a great relief since many candidates felt like they were submitting 'round pegs in square holes' when attempting to submit in AOEs that really don't relate to what they do on a daily basis.

For example, functional managers scrambling to submit instructional design documents - when that's not something they've done in years...

Now the wait is over!

These Areas of Expertise are available to all Fall/Winter 2007 CPLP Knowledge-based Exam candidates (whose work product submission is due February 2008) - if you act fast!

You must notify the ASTD Certification Institute of your desire to participate in the pilot for one of these AOEs - ASAP. You can do that by sending email to certification@astd.org

So - the question is, what are these work products all about? What types of evidence can be submitted for each?

Here's the short list of examples of the types of evidence you could submit for each:

(Note: Always refer to the ASTD CI Candidate Bulletin for detailed requirements.)

AOE 3 - Improving Human Performance

  • Performance plan
  • Appraisal system
  • Team intervention
  • Coaching plan
  • Six Sigma program
  • Succession plan
  • Offsite plan
  • Training program
  • Workspace/workplace redesign
  • Employee Performance Support System (EPSS)

AOE 5- Facilitating Organizational Change - documentation should address:

  • Initial contact or the presenting issue
  • Assessment/analysis
  • Proposal/contract/plan/statement of work (SOW)
  • Facilitated action
  • Results/measurement

AOE 6 - Managing the Learning Function - evidence is one (1) of the following options:

  • OPTION 1: A learning function annual report that you have produced.
  • OPTION 2: A project management report of the development of a learning product, such as curriculum or a course.
  • OPTION 3: Individual documents that you have produced that are pertinent to managing the learning function or a project within the learning function of your company.

The new Areas of Expertise require responses to the same types of essay-style questions as the others - including eight (8) Core Component Questions and two (2) Follow-On Questions.

The Core Component Questions for each AOE address the four (4) main areas - Project Relationships, Planning, Output, and Outcomes.

We're working on tips, tricks and the inside scoop for how best to submit work product for these new Areas of Expertise! Please contact us if you're participating in these submissions and/or you have something to share!

Good luck to all September/October CPLP exam takers! We'll see you on the other side of Phase I! :-)

~ Trish Uhl, PMP, CPLP
Owl's Ledge LLC - The CPLP Certification Experts
http://www.cplpcoach.com/
http://www.cplpstudyprep.com/
http://www.cplpcourses.com/